More capacity in your team
Reduce the copying, checking and chasing that fills the day. Give people more time for customers, decisions and the work that needs their experience.
AI agency. Business analysis. Better systems.
Practical AI. A business that’s easier to run.
DoubleKlick is an AI agency that starts with how your business works. We connect your systems, improve your processes and put AI to work on the tasks that slow your team down, giving you more capacity to serve customers and grow.
Book a free introductionGood systems start with understanding the business.
We work with owner-operators, growing businesses and larger organisations. The starting point is the same: what are you trying to achieve, and what's getting in the way?
We bring business analysis, operational experience and technical delivery together. That means we can help you work out what needs to change, make the change and support the people using it.
Where better operations create value
A clearer path from enquiry to payment
Connect sales, delivery and finance so information moves with the job. Make responsibilities clear and reduce delays at each handover.
Confidence in the numbers
Bring information together so you can see what is happening, where work is held up and which decisions need your attention.
A clear process, from the first conversation
Understand the business
We speak with the people doing the work, map the process and follow the information between your systems. We look at the exceptions as well as the usual day.
Agree what is worth changing
Together we assess the cost, effort and likely benefit of each option. You get a clear scope, priorities and measures of success before implementation starts.
Build, test and support
We deliver in manageable stages, test against real work and help your team adopt the changes. We review the results and agree what comes next.
Extra pairs of hands for the routine work.
AI can help your people work through the routine tasks that fill the day: reading, drafting, checking information and following up. We design that help around your business priorities, with clear responsibilities and a practical way to measure the result.
Experience on both sides of the decision
Business and people
Co-founder Ben Nurmi brings experience in executive leadership, business advisory and technology. He understands the practical work of aligning people, processes and business priorities.
Systems and delivery
Co-founder Mitch Sanders brings experience building and operating businesses across automotive, hosting and software. He understands what it takes to keep systems useful and reliable.
Support that fits the way you operate.
Different businesses have different bottlenecks. Explore practical ways AI can help in your industry.
Automotive sales
OEMs and new and used dealers. Connect enquiries, test drives, finance administration, add-ons, delivery and the ongoing service relationship.
Explore Automotive salesAutomotive services
Repairers, performance workshops, dismantlers and parts sellers. Connect customer contact, technical records, stock, listings and approvals.
Explore Automotive servicesTrades & field services
Capture job enquiries, prepare quote details and bring site notes back to the office. Spend less of your evening catching up on paperwork.
Explore Trades & field servicesAccounting practices
Gather client documents, flag missing information and prepare review packs. Give your team more time for advice and client relationships.
Explore Accounting practicesFinance businesses
Organise application documents and case updates. Help staff move work forward with a clearer view of what is still needed.
Explore Finance businessesReal estate & property
Coordinate property enquiries, campaign tasks and maintenance requests. Keep owners, tenants and your team better informed.
Explore Real estate & propertyDistribution & wholesale
Connect orders, stock records and delivery updates. Surface exceptions early so your people can resolve delays with the right information.
Explore Distribution & wholesaleRetail & e-commerce
Prepare product listings, answer order questions and compare stock performance. Keep online and store operations working from consistent information.
Explore Retail & e-commerceSales teams
Research prospects, prepare relevant follow-up and keep customer records current. Help salespeople spend more time on worthwhile conversations.
Explore Sales teamsTechnology & IT services
Triage support requests, organise customer onboarding and make team knowledge easier to use. Reduce the repeated work between sales, delivery and support.
Explore Technology & IT servicesTelecommunications
Check order details, track provisioning and prepare service updates. Give the team a clearer view of customer needs and network dependencies.
Explore TelecommunicationsStart with a conversation
Let's talk through your business.
Book a free 30-minute call. We'll talk through what's getting in the way, where we can help, and how we can work together to move things forward.