For automotive and performance
Automation for automotive and performance businesses
Fitment questions, after hours enquiries and part number quoting are where automotive businesses quietly lose margin. We build the systems that answer, price and follow up without a person in the middle.
Where it goes wrong today
A customer asks at 9:14pm whether a set of wheels fits their G20 3 Series with the M Sport brakes. Nobody answers until Tuesday. By then they have bought elsewhere, and the business never knew it lost the sale.
Inside the workshop the same knowledge is re typed every day: the same fitment check, the same three part numbers, the same quote template. It is not difficult work, it is just endless, and it lands on the person who should be on the phone or under a car.
The same job, before and after.
The systems we build
Fitment aware product tools
- Catalogue linked to vehicle fitment so a customer cannot order the wrong part
- Fitment questions answered from your own data, not a generic lookup
- Clear exceptions flagged for a human when the vehicle build is unusual
Enquiry to draft order
- Enquiry captured with vehicle details attached
- Pricing pulled from live catalogue and stock
- A priced draft order created for approval, never a silent commitment
Follow up that always happens
- Abandoned quote and cart follow up on a schedule
- Back in stock and special order updates sent automatically
- Every touch recorded against the customer
Operations reporting
- Quote to order conversion visible daily
- Response times measured, not estimated
- Stock and special order status in one view
How it fits together
The system sits in front of the tools you already run: your storefront or marketplace, your parts catalogue, your accounting file and your inbox. Nothing gets replaced on day one. The first deployment is usually the enquiry and fitment layer, because that is where the money leaks fastest, and it is measurable within a fortnight.
How an enquiry moves once the system is in place.
What actually changes
What changes is not the software. It is that enquiries stop expiring, fitment stops being a memory test, and quote volume stops depending on how many hours somebody had. The owner gets a daily number showing what came in, what was answered and what converted, instead of a rough feeling about a good week.
Questions we get asked
Do you need our whole catalogue to start?
No. We start with the categories that generate most of your enquiries and expand from there.
Will it send prices we have not approved?
Never. Draft orders are created for a human to approve. Approving is one action, and anything outside set rules is flagged rather than sent.
What if a vehicle is modified?
Unusual builds are routed to a person with the details already attached, which is the case worth a human anyway.
Does this replace our storefront?
No. It connects to it. The storefront stays the front door; the system handles the work behind it.
Next Step
Twenty minutes finds the first two jobs worth automating.
We will tell you which ones to leave alone as well, and why.